sparemac Posted July 17, 2007 Report Share Posted July 17, 2007 Receive this message: Can't access Backup error -120 (folder not found) PMG4 400/ 512MB 10.4.7-> backup to external LaCie (samsung)FW 400 Retro 6.1.126, rdu 611100 Tried many different config and still get this error . Any suggestions? Link to comment Share on other sites More sharing options...
Lennart_T Posted July 17, 2007 Report Share Posted July 17, 2007 Repair your hard drive, using Apple's Disk Utility or fsck. It seems as your disk has a problem with its directory. Link to comment Share on other sites More sharing options...
sparemac Posted July 17, 2007 Author Report Share Posted July 17, 2007 Lennart, Thank You, I already went this path I reformated the Hard Drive with Disk utility , tried :same results. Then I erased it with Retrospect (like a removable tape) and tried again : same result. Any ither idea? Link to comment Share on other sites More sharing options...
rhwalker Posted July 17, 2007 Report Share Posted July 17, 2007 Quote: Receive this message: Can't access Backup error -120 (folder not found) It's not clear what you are doing to generate this message, or what the full error is. Are you sure it's not something like having renamed your source or destination? Are you trying to do an immediate backup, or is this a script? Try creating a new backup source and destination for a new script. Russ Link to comment Share on other sites More sharing options...
sparemac Posted July 17, 2007 Author Report Share Posted July 17, 2007 Russ, We have just replaced a troublesome tape drive with a Hard Drive via Firewire. All Storage Sets have been deleted we are starting fresh to avoid trouble.The message says: "Can't access Back-up , error -120 (folder not found)" Can you help? Thank You Link to comment Share on other sites More sharing options...
rhwalker Posted July 17, 2007 Report Share Posted July 17, 2007 Have you created a new backup script or are you trying to use the old script that you used with the tape drive? Quote: Try creating a new backup source and destination for a new script. Russ Link to comment Share on other sites More sharing options...
sparemac Posted July 17, 2007 Author Report Share Posted July 17, 2007 Russ, We did . I will be on site soon and will try again. My only doubts is that the Hard Drive was always renamed with the same name. Changing the name would make certain that there isno cached scripts...? Link to comment Share on other sites More sharing options...
rhwalker Posted July 17, 2007 Report Share Posted July 17, 2007 Quote: Changing the name would make certain that there isno cached scripts...? No. Retrospect works off of the volume ID, and can still find things when the name changes. But reformatting will give a new volume ID. I think you miss what I am suggesting. create a new backup script with a new source/destination. It's unclear to me from your brief error message and abbreviated problem statement whether the error is occurring on the source or on the destination. It's possible that you are choosing a drive that Retrospect thinks no longer exists. Russ Link to comment Share on other sites More sharing options...
sparemac Posted July 17, 2007 Author Report Share Posted July 17, 2007 Russ, Thank You. I am on site now. I have created new source (although I have only 1 machine w/3 volumes at the moment ) and erased , rename the hard drive name for the back up. No Change. However it seems that I narrowed down the issue. It seems that the problem was we a subvolume of the unit being backed-up. That sub-volume is called "Backup". Removing it allowed for the backup to start . I will not know for a while if all works well but so it works. In conclusion : it seems that "error -120" refers to ability to communicate to a source volume or sub-volume. Thank you to all participants. I will only follow-up if there are more problems before the end of the backup Link to comment Share on other sites More sharing options...
rhwalker Posted July 18, 2007 Report Share Posted July 18, 2007 Good troubleshooting. Ok, then my suspicion is that the subvolume was defined at a time when the enclosing volume had a different volume ID, so Retrospect is still looking for the missing disk. I believe that if you forget the old subvolume that can't be found and redefine the subvolume now, everything will work. Russ Link to comment Share on other sites More sharing options...
sparemac Posted July 18, 2007 Author Report Share Posted July 18, 2007 Russ, You are correct which is what I did, This lead to another question: that sub-volume obviously has a proplem , should I just rename it or do I need to clone the content + reformat + rename + restore content in order to reinstate in the backup? Is the cause of the problem its name ("Backup") Link to comment Share on other sites More sharing options...
rhwalker Posted July 18, 2007 Report Share Posted July 18, 2007 The subvolume does not have a problem; Retrospect is confused as to where it is. The filesystem structure is fine. Retrospect's database has the problem. Forget the subvolume, redefine it. There is no need to reformat or rename. Configure > Volumes, Volumes menu, Forget, Subvolume... > Define The name is what caused me to be confused about the error message, but the name is not a problem except as to my confusion, but that often can't be helped. Wait until you get old, you will understand about senior moments. Russ Link to comment Share on other sites More sharing options...
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