pjhutch500 Posted February 26, 2007 Report Share Posted February 26, 2007 Is this drive compatible with Retrospec 7.5? I have used this drive with Retrospec 6.5 with latest RDU driver update. Quote Link to comment Share on other sites More sharing options...
rhwalker Posted February 26, 2007 Report Share Posted February 26, 2007 Supported devices Quote Link to comment Share on other sites More sharing options...
pjhutch500 Posted February 26, 2007 Author Report Share Posted February 26, 2007 Unfortunately, it doesn't list any Benq drives at all! Quote Link to comment Share on other sites More sharing options...
rhwalker Posted February 27, 2007 Report Share Posted February 27, 2007 Then you've pretty much answered your own question. It's not supported, it may or may not work; hard to see how support could be removed in a later version unless it's an OS issue rather than a Retrospect issue. If you are lucky, it's a rebranded version of a supported drive. How does Retrospect 6.5 list it? Quote Link to comment Share on other sites More sharing options...
pjhutch500 Posted February 28, 2007 Author Report Share Posted February 28, 2007 As far as I know, it lists it as a Benq drive. Since I don't have Windows XP installed yet, I cannot say for certain. I do remember it worked ok in 6.5 after configuring the device. 7.5 does not want to know ... are there any EMC Technical support people I can talk to? Quote Link to comment Share on other sites More sharing options...
AmyJ Posted February 28, 2007 Report Share Posted February 28, 2007 Did you install 7.5 from scratch or did you install 6.5 and then upgrade to 7.5? Was this an upgraded OS? You should try clean installing Retrospect (uninstall / reinstall) and also try new configuration files. Quote Link to comment Share on other sites More sharing options...
pjhutch500 Posted March 1, 2007 Author Report Share Posted March 1, 2007 No, I installed Vista and then installed Retrospec 7.5. There was no point installing 6.5 on Vista as its incompatible. Would it make any difference? I have set up a dual boot with Windows XP, installed 6.5 and it detected my Benq drive immediately and offered it to be configured. I will then try 7.5 afterwards on XP and see if that works, if so, the hardware should be fine. Could be a bug with Retrospec and vista.... Quote Link to comment Share on other sites More sharing options...
pjhutch500 Posted March 1, 2007 Author Report Share Posted March 1, 2007 I have tried installing 6.5 and then 7.5 plus the 370 patch and that has made no difference. I have installed 7.5 on Windows XP Pro SP2 and that has picked my drives no problem (after updating from 6.5). So, there must be a bug with Vista thats preventing my drives from being recognised. The only other thing I tried was copying my working config files from my XP partition to vista, but that does not make any difference either! Quote Link to comment Share on other sites More sharing options...
pjhutch500 Posted March 3, 2007 Author Report Share Posted March 3, 2007 i have now fixed the problem, for some reason I didn't like me IDe arrangement, so I moved the BENQ from the secondary IDE channel to the first IDE channel and now it has picked it up in Retrospect!!!!! Quote Link to comment Share on other sites More sharing options...
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