Michael Houser Posted February 12, 2004 Report Share Posted February 12, 2004 In the Retrospect 5.1 log I get this message "error -43 Can't read file (file/folder not found) path:XServeRAID/mhouser/file.doc." I am running: Panther 10.3 PowerMac G4 1.25GHz with 1.25GB of DDR SDRAM and 1MB L3 cache Xserve Raid with Apple Fiber Channel PCI Card Retrospect 5.1v.5.1.167 Exabyte Packet VXA-2 1x7 Autopack Version 100C Atto Express PCI The PowerMac and RAID are hooked up to a Asante GX5-1600 10/100/1000 switch. Thanks, Michael Link to comment Share on other sites More sharing options...
Mayoff Posted February 12, 2004 Report Share Posted February 12, 2004 This could be some kind of unicode issue. If you download Retrospect 6.0 Trial and the problem goes away, then it was probably unicode (which is fully supported in 6.0). Link to comment Share on other sites More sharing options...
Michael Houser Posted February 18, 2004 Author Report Share Posted February 18, 2004 No that did not seem to help Link to comment Share on other sites More sharing options...
Mayoff Posted February 18, 2004 Report Share Posted February 18, 2004 If the error happens on the same file each time, try copying the file in the finder. Does the copy get the error? What happens if you rename it? Run Disk checks on the hard drive too. Link to comment Share on other sites More sharing options...
Michael Houser Posted March 3, 2004 Author Report Share Posted March 3, 2004 I tried that, it did not seem to help. I have upgraded to Retrospect 6. Now my Exabyte VXA dive will not show up. It did in 5.1 why not in 6.0. I have not updated the drivers yet. Thanks Link to comment Share on other sites More sharing options...
AmyJ Posted March 3, 2004 Report Share Posted March 3, 2004 What happens if you backup the copy of the file which you made through the Finder? Does the copy of the file get the same error on backup? Link to comment Share on other sites More sharing options...
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