retrospect quits when click open

[mat1234]

Can anyone help

 

I've just purchased retrospect desktop. When I click on 'open' to select files to backup or infact anything that connects retrospect to my mac/volumes retrospect quits/closes.

I'm on version 10.4.7

 

Hardware Overview:

 

Machine Name: Power Mac G4 (AGP graphics)

Machine Model: PowerMac3,1

CPU Type: PowerPC G4 (2.6)

Number Of CPUs: 1

CPU Speed: 450 MHz

L2 Cache (per CPU): 1 MB

Memory: 1.5 GB

Bus Speed: 100 MHz

Boot ROM Version: 4.2.8f1

Serial Number:

Sales Order Number:

 

 

Can anyone help. Do you need anymore info.

 

Thanks

 

Mat

[waltr]

hi mat,

 

stop doing that.

 

here is a link to the manual:

 

http://kb.dantz.com/article.asp?article=1116&p=2

 

start on page 46, in the section entitled, "Backup". when you have specific questions from that, come back and post them.

 

you are going to get going with this program a lot faster if you understand the process rather than randomly clicking around.

 

cheers.

[CallMeDave]

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stop doing that.

 

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Stop doing _what?_ How can you tell what's being done?

 

"When I click on 'open' to select files to backup" doesn't do much to describe a series of actions. There are lots of "open" buttons that can show up in Retrospect.

 

But the program shouldn't quit on its own no matter what random clicks are done.

 

I agree that reading the manual should be your first step. And describing what you're doing using step-by-step language is the best way to get help online.

 

Dave

[waltr]

hi dave,

 

you are completely right. i can't tell what mat is doing. however, i can tell that he needs to stop doing it and concentrate on understanding the backup process. reading the manual is always a good step.

 

hey, it's good advice

[rhwalker]

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Quote:

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stop doing that.

 

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Stop doing _what?_ How can you tell what's being done?

 

 

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Doctor it hurts..