Ben63 Posted November 29, 2012 Report Share Posted November 29, 2012 Hi, We bought a licence of Retrospect Professional with support and are facing a blocking matter on our backup strategy. I spent a *huge* amount of time describing our problem in several emails/tickets/phone calls, and tested a lot of possibilities myself. It's been more than 3 weeks. So far no technical person had a look at our problem, I only got replies like "As far as I can assume to understand it seem no solution for your issue" ; no explanation why, which option we have, nor real answer to my long explanations of the problem... The only few response I got are from people on this forum. It's not a serious support. I would not recommand Retrospect to our CTOs/CFOs, and partners for 2 reasons: - unreliable support - so far, retrospect cannot backup our data 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.