stoneda Posted August 26, 2012 Report Share Posted August 26, 2012 Hi, I just purchased the online Upgrade Restrospect 7.7 for Windows. I have attempted several downloads of the Emergency Recovery CD image (.iso) from the Retrospect website but am unable to find the image file on my hard drive (C:) in order to burn the image to a CD. In what folder should I be able to find this image file? stoneda PS. I have read the addendum document and it is of no help. Quote Link to comment Share on other sites More sharing options...
Cygnis Posted August 27, 2012 Report Share Posted August 27, 2012 On my computer, I have a file called "Retro_Emergency_Recovery_CD-EN.exe". You could try looking for this via Windows Search. When I run this .exe, it extracts a file called "Emergency Recovery CD - EN.iso" to a subfolder called "Retrospect Recovery CD". Also, if I extract my full download of Retrospect (Retro-EN_7_7_325.exe), it contains a "Recovery CD Image" subfolder containing the same .iso file. Quote Link to comment Share on other sites More sharing options...
stoneda Posted August 27, 2012 Author Report Share Posted August 27, 2012 Thanks Cygnis. Just prior to your reply I turned off my Firewall software for a while, saved the "Retro_Emergency_Recovery_CD-EN.exe" file to My Documents, executed it, and noticed that it extracted a file called "Emergency Recovery CD - EN.iso" to a subfolder called "Retrospect Recovery CD" within My Documents. I was then able to burn this *.iso image to my CD. This is the first time I was able to see the image file on my computer. I'm not sure if it was because I saved the .exe file to my computer or turned off the Firewall software. In any case, I now have the image on a CD. Thanks for your reply. It was very helpful. Quote Link to comment Share on other sites More sharing options...
Cygnis Posted August 27, 2012 Report Share Posted August 27, 2012 No problem! Glad to hear Quote Link to comment Share on other sites More sharing options...
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