SpiralOcean Posted March 6, 2012 Report Share Posted March 6, 2012 I'm unable to unlock a media set that was created in Retrospect 9. When I click on the Media Set, the unlock button is greyed out. However, some of the settings of the Media Set are shown... which they usually are not shown unless the Media Set is unlocked. At one point, the media set unlock button was active, the Media Set settings were hidden, but when I clicked on the unlock button and entered my password, I received an error message: 'An Unkown Error has Occured' Quote Link to comment Share on other sites More sharing options...
SpiralOcean Posted March 6, 2012 Author Report Share Posted March 6, 2012 Maybe it is unlocked now? I thought the unlock icon changed to lock when it was unlocked so I could lock it. Quote Link to comment Share on other sites More sharing options...
tjjackson Posted August 21, 2012 Report Share Posted August 21, 2012 Very frustrating. In my case, running Retrospect 9.0.2 on Mac OSx 10.7.4, I shut down the computer. Then I powered down the external device (a 15TB raid), waited a while, and powered it back up. After it reached "Ready", I powered up the Mac and Retrospect started working again. This problem has occurred a few times and I have had to resolve it in the same way. Good luck. Quote Link to comment Share on other sites More sharing options...
Monafly Posted August 22, 2012 Report Share Posted August 22, 2012 One either has a lock next to the media set, or it's a green circle when unlocked. The icon across the top is always labeled "unlock" and is greyed out when the set is already unlocked. Quote Link to comment Share on other sites More sharing options...
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