1374920125D28DE1E040000A2A666149 Posted November 18, 2011 Report Share Posted November 18, 2011 When the 8 version beta of Restrospect went out, i started to test it. It was a hard work to make it approximately work. Then, in may 2009, I bought a license for a Single Server with 20 clients with ASM to support the team in their job of creating a totally new software, even if there were a lot of bugs... In September 2011, i bought a server client license with ASM. Since the beginning, I still have a lot of unfixed bugs that I should turn around. Sometimes, I need to totally wipe my backup and start a new one just because Retrospect think the backup is damaged and can't repair it for example. I was waiting for a more stable 8.3 version and now, what I have is a paid 9.x option... As you said (mayoff) in some posts, the update is not only a bug fix update, ok, but what I really needed WAS a bug fix... So the choice is made and the update is here. Now, I just don't know how to upgrade and at what price ? My ASM seems to be ended since a long time, but NEVER someone asked me if I would like to renew it. I someone asked me I would have done it, but noone did... Now, if I go to the website and I put my ServerLicence to know the upgrade price, it says me that no upgrade is available. I read in a post that some had a way to renew their ASM, how ? Which price ? Can I ? And what about the Server Client licenses bought in september ? Thanks for your answers. Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted November 18, 2011 Report Share Posted November 18, 2011 This forum is a user-to-user discussion. We, your fellow users, sympathize with you but that's all we can do. Please contact Retrospect Sales. Quote Link to comment Share on other sites More sharing options...
Guest eschw95458 Posted November 18, 2011 Report Share Posted November 18, 2011 Then, in may 2009, I bought a license for a Single Server with 20 clients with ASM to support the team in their job of creating a totally new software, even if there were a lot of bugs... In September 2011, i bought a server client license with ASM. If you really bought one in 9/11 you should be eligible to upgrade to v9 See this thread HERE and find the link open a ticket. As for what you bought in 2009 I thought I saw Retrospect is giving a discount if you upgrade your asm. Again, you will have to look through the forums to find that thread. Quote Link to comment Share on other sites More sharing options...
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