glaviolette Posted April 25, 2005 Report Share Posted April 25, 2005 I replied to a post in the 'General Use' forum, but am posting a new message here.. http://forums.dantz.com/ubbthreads/showflat.php?Cat=&Number=39801&page=0&view=collapsed&sb=5&o=&fpart=1 I'm running MultiServer v6.5.350 and I can't backup a quickbooks file. I get the 'locked range conflict' error. I have the Open File License and I've tried adjusting the Disk Inactivity Threshold but it doesn't work. It doesn't even retry for the default 10 minutes of Retry Timeout, it simply gives up. Any idea on how to resolve this? Besides closing the database of course... Link to comment Share on other sites More sharing options...
RonaldL Posted April 25, 2005 Report Share Posted April 25, 2005 Are you backing up through a network share or did you install the client onto the machine with Quickbooks? If you are going through a network share, Retrospect will be unable to use Open File Backup. The source you select should be from under Backup Clients and not My Network Places. Link to comment Share on other sites More sharing options...
glaviolette Posted April 25, 2005 Author Report Share Posted April 25, 2005 That's it! Thanks for the speedy reply! I did have the client installed but I had it selected from a network share... It makes perfect sense if I think about it. However when I was backing it up from a network share the backup status said "Preparing for Open File Backup", so I was assuming it didn't have a problem with the Volume selection. Thanks again... -g Link to comment Share on other sites More sharing options...
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