error -102 (trouble communicating)

[sympact]

Hi,

 

I have a Windows 2003 Server with an internal Sony 50GB/130GB SCSI Tape Drive. I have Retrospect Backup OEM Single Server version 6.5.350. I have a easyscript 5 day backup set configured but it is coming up with this error:

 

+ Normal backup using EasyScript Backup at 18/04/2005 10:00 PM (Execution unit 1)

To Backup Set Monday A...

- 18/04/2005 10:00:06 PM: Copying Network on Drive C (C:)

Trouble writing: "1-Monday A" (0), error -102 (trouble communicating)

19/04/2005 9:46:56 AM: Execution stopped by operator

Remaining: 16778 files, 4.9 GB

Completed: 0 files, zero KB

Performance: 0.0 MB/minute

Duration: 11:46:49 (00:00:42 idle/loading/preparing)

 

I can verify the media fine and erase tapes, it just will not backup.

 

Please help!

 

Thanks,

 

Jason

[RonaldL]

Make sure you have the 5.4 Retrospect Driver Update installed, you can check this under the Operations Log.

 

You can try going into Secret Preferences (Control-Alt-P-P), go under Execution and check Use NT SCSI Passthrough, relaunch Retrospect and try running some backups with this setting.

 

If problems persist, try changing SCSI cables/cards or try this device on another machine.