davecsmw Posted April 13, 2005 Report Share Posted April 13, 2005 I'm having my first problem with Retrospect (Single Server 7, updated to newest) this morning. I can't create any disaster recovery discs. When I get to the point where I'm asked to insert my OS disc, I do, and Retro seems to see it (displays G:/I386/). Then I hit next and Retro asks for the disc again. I hit "OK" and agian it doesn't see the disc. So I try and browse for the I386 folder per the instructions. "Access Denied" to the DVD/CD drive, so I can't browse. So I jump out of Retro and access the disc with explorer no problem. Back into Retro and again "Access Denied". I have search for the "txtsetup.sif" file on the machine and it isn't in the I386 folder on the hard drive. So why is Retrospect cutting off access to the DVD/CD? What should I try next so I can create my needed disaster recovery discs? Note: I installed Retrospect last week and this is my first attempt to create the DR discs. Link to comment Share on other sites More sharing options...
RonaldL Posted April 13, 2005 Report Share Posted April 13, 2005 Try going to Configure>Devices, click on the Environment tab, right click on the cd/dvd drive and set it to Ignore ID for that drive. You may need to relaunch Retrospect. Link to comment Share on other sites More sharing options...
davecsmw Posted April 13, 2005 Author Report Share Posted April 13, 2005 Now why didn't I think of that? Thanks a bunch Ron, that fixed the problem. Link to comment Share on other sites More sharing options...
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