dw01 Posted April 9, 2005 Report Share Posted April 9, 2005 Hi, I am having a problem backing up my exchange server. I am using version 6.5.350 on the server and the client version 6.5.136. I have all the rights on the exchange server necessary to perform a backup. Everytime I try to perform a backup on the storage group I get the error message: Trouble reading files, error -557 (transaction already completed) I haven't done a backup on this server yet. So, far I've tried unlicensing and relicensing the exchange client and adding and removing the client from the backup server. Thanks for anyhelp in advance. Link to comment Share on other sites More sharing options...
RonaldL Posted April 21, 2005 Report Share Posted April 21, 2005 What operating systems are the Retrospect backup machine and the client running? And what version of Exchange is it running? Are you getting these errors when backing up the storage groups or the mailboxes? If it's when attempting to back up the storage group, are you able to back up individual mailboxes? Link to comment Share on other sites More sharing options...
dw01 Posted April 25, 2005 Author Report Share Posted April 25, 2005 I am using Windows Server 2000 SP4 with Exchange 2000 SP3 on the client side. The backup machine is also W2K Server 2000 SP4. I get the error when trying to back up the storage group. I can back up individual mailboxes, interestingly enough. Thanks for your response . Link to comment Share on other sites More sharing options...
RonaldL Posted April 25, 2005 Report Share Posted April 25, 2005 Did you do any upgrades of this Exchange server besides just the service packs? Maybe upgrading from Standard to Enterprise or possibly updating from an older version of Exchange? Were you previously able to back up the storage groups or have you always received the -557 error when trying to run backups? Link to comment Share on other sites More sharing options...
RonaldL Posted April 28, 2005 Report Share Posted April 28, 2005 The problem has been identified and a fix will be included in the next build release. Link to comment Share on other sites More sharing options...
jrlewis345 Posted July 22, 2005 Report Share Posted July 22, 2005 Please define next build release. Of Exchange Agent? Of Retrospect 6.5? Where can I find updates to agents? Thank you Link to comment Share on other sites More sharing options...
RonaldL Posted July 25, 2005 Report Share Posted July 25, 2005 This was fixed in one of the newer builds of 7.0. You can give the 7.0 trial a try to see if you still see this issue. Link to comment Share on other sites More sharing options...
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