nixvirgin Posted June 22, 2004 Report Share Posted June 22, 2004 Using Dantz 6.5 Multi Server... Drive is a Overland Powerloader SDLT 220... Basically - Retrospect gets stuck on Moving Media... The only way I have managed to resolve or get round the issue is to issue the "Unload All/Eject Magazine" command - This does not eject the mag as i dont think the Overland supports this but it then resets the libary and allows the job to start. I am having to do this daily to ensure that the job runs - if i forget then it gets stuck until i issue the command and then it's fine for that one night. Can anyone help me out with this - can i issue the command automatically before each job ? Hoping someone can help - thanks in advance. Link to comment Share on other sites More sharing options...
natew Posted June 25, 2004 Report Share Posted June 25, 2004 Hi Make sure the driver for the tape drive and autoloader are disabled in the windows device manager. What SCSI card are you using? Are there any other SCSI devices attached? Does the configure-> devices-> Environment tab say you are using NT Passthrough or ASPI? Thanks Nate Link to comment Share on other sites More sharing options...
nixvirgin Posted July 4, 2004 Author Report Share Posted July 4, 2004 I can confirm that the Medium Changer and the Quantum SuperDLT devices are disabled in the Device Manager. The Configure > Devices > Environment pages shows "Devices visable using ASPI..." The card is a "Adaptec 29160LP Low Profile Ultra160 SCSI" The drive is on ID 2 and the libary is on ID 6 I am still having to issue the Unload All/Eject Magazine command almost every day to get the job to run - if anyone can help then I would be very greatful... thanks for your suggestions... Link to comment Share on other sites More sharing options...
natew Posted July 5, 2004 Report Share Posted July 5, 2004 Hi Have you tried NTpassthrough instead? To enable it, type ctrl + alt + P + P at any screen in Retrospect. A preferences window will appear. Under the execution heading select "use NTpassthrough". Quit Retrospect once and launch it again. You can also hold down the shift key and click on "eject all". This will clear the loader table in Retrospect. Thanks Nate Link to comment Share on other sites More sharing options...
nixvirgin Posted July 12, 2004 Author Report Share Posted July 12, 2004 sorry - by eject all do you mean the unload all I have been using ? thanks for your suggestions - will give them a try. Link to comment Share on other sites More sharing options...
natew Posted July 13, 2004 Report Share Posted July 13, 2004 Sorry about that you are correct - I use Retrospect in Japanese most of the time. I've started to forget the English menus... Nate Link to comment Share on other sites More sharing options...
nixvirgin Posted July 16, 2004 Author Report Share Posted July 16, 2004 Thanks Nate for your suggestions.... I tried NT Passthrough and I also cleared the loader table - however the job still gets stuck moving media ? Has anyone got further idea's ? thanks in advance. Link to comment Share on other sites More sharing options...
nixvirgin Posted July 21, 2004 Author Report Share Posted July 21, 2004 Still having no luck with this issue... Does anyone know it you can issues Retro... command line commands ? if so then I can automate the unload all command using an AT job - can this be done ? Link to comment Share on other sites More sharing options...
natew Posted July 21, 2004 Report Share Posted July 21, 2004 Hi I would go with the basics first - different cables, terminators, changing SCSI IDs, new firmware for the loader etc. With SCSI devices even minor changes can make a big difference. You can also try manually setting the transfer speed and settings on the SCSI card to match that of the loader. Hope that helps Nate Link to comment Share on other sites More sharing options...
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