tman1991 Posted April 28, 2008 Report Share Posted April 28, 2008 I am using Retrospect Pro 7.5.512 (beta) on Vista Ult 64 SP1. I am backing up to a WHS device (if that matters). When I run a script logged in as me, it works great. However, when I run a scheduled script, it launches as SYSTEM and hangs. I have set a timeout of 1 minute. I launch retrospect and it asks me to log off the other user. I do that and and I get the following error: Copying Content on Local Disk (C:) The Backup Set member "1-Backup Set C" is corrupt or has data from another set. Media request for "1-Backup Set C" timed out after waiting 0:01:00 I am logged on as an admin acct. The options to launch retrospect under: exectution/security "run retrospec as ..." are greyed out. Any ideas? The only solution is to keep retrospect launched at all times. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted April 28, 2008 Report Share Posted April 28, 2008 When you force Retrospect to close or "log off" as you describe, you are killing an existing backup operation, and as a result you have corrupted your backup set. Quote Link to comment Share on other sites More sharing options...
tman1991 Posted April 28, 2008 Author Report Share Posted April 28, 2008 Ok, so what should I do to fix this? Delete the backup sets and try again? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted April 28, 2008 Report Share Posted April 28, 2008 You can do a catalog rebuild from the tools menu, this will usually fix the damaged catalog. Quote Link to comment Share on other sites More sharing options...
tman1991 Posted April 28, 2008 Author Report Share Posted April 28, 2008 Ok, I did that. Hopefully it will work later. On a similar note, it asked for a password for the backup volume. There is no password required. From what I can tell - If I run the backup manually, it works. Autobackups do not work well. This is curious since I have used retrospec for a couple of years and have not had any issues until recently. Is this a Vista64 issue? That is only real new variable in my setup. Quote Link to comment Share on other sites More sharing options...
tman1991 Posted May 7, 2008 Author Report Share Posted May 7, 2008 Well the backup still doesnt work. If I have retrospec running it tries to do the autobackup, but it hangs with no error. If the system launches the backup, it will hang until I kill the process thread. Again, no error or log in the database file. Any ideas? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 8, 2008 Report Share Posted May 8, 2008 What exactly do you see on the screen when the backup hangs? Quote Link to comment Share on other sites More sharing options...
tman1991 Posted May 8, 2008 Author Report Share Posted May 8, 2008 I actually see nothing.. The history log shows a performance of 0.0 and lepased time of 00:00:00. The only error I see is in the event log where it says execution terminated unexpectedly, possibily due to a power failure or system crash. :confused: Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 8, 2008 Report Share Posted May 8, 2008 I actually see nothing.. Then how do you know something has failed? You must see something on the screen. What is the indication your backup isn't working? When you get a hang, what is displayed on the screen? Is the screen black? Quote Link to comment Share on other sites More sharing options...
tman1991 Posted May 8, 2008 Author Report Share Posted May 8, 2008 Well these are unattended backups, ie auto scheduled. I try to launch retrospec and it tells me a process is running. Also I can tell that nothing has written becuase i check where the backups are located and nothing new was written. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 8, 2008 Report Share Posted May 8, 2008 From the Read me: Automated Operations: When Retrospect automatically launches on Windows Vista, the application window is hidden. If an operation is running and Retrospect is manually launched an alert is displayed warning that an operation is in progress. You are then able to close the alert and let the operation continue or stop the operation and show the Retrospect window. I suspect you have a media request dialog that is stopping the backup, you just can't see it. Manually launch Retrospect. Leave it running for the next scheduled backup, and watch what it does. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 8, 2008 Report Share Posted May 8, 2008 I would also suggest running the latest beta for better 64bit vista support Quote Link to comment Share on other sites More sharing options...
tman1991 Posted May 8, 2008 Author Report Share Posted May 8, 2008 I will leave it running tonight. Also im running 516.. is there a newer beta? Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 8, 2008 Report Share Posted May 8, 2008 yes Quote Link to comment Share on other sites More sharing options...
tman1991 Posted May 8, 2008 Author Report Share Posted May 8, 2008 ok sorry for the constant question, but if there is a newer beta than 516, where is it? I went to the beta forum but 516 is all I could find. Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 8, 2008 Report Share Posted May 8, 2008 sorry for the confusion. You have the current beta Quote Link to comment Share on other sites More sharing options...
tman1991 Posted May 16, 2008 Author Report Share Posted May 16, 2008 (edited) Robin Here is more information:. 1. If I reboot the computer, auto backups always work the next day. 2. Most of the time they do not work the next day, or the next day. 3. No error message is ever generated. 4. If I run auto vs having the client up when the scheduled backup is supposed to run -- it makes no difference. Still no error. Case in point. I have the client up, and it just says "Preparing for Autobackup" It has said that for 6 1/2 hours! It is hung. I have to kill the process in the task manager. When I relaunch retrospect, and do a manual run command - works just fine. Now what ?? Edited May 16, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 16, 2008 Report Share Posted May 16, 2008 Any time you kill Retrospect in the task manager, you will cause Retrospect to not update the autostart preferences. As a result, Retrospect will not automatically open. Does Retrospect hang with all clients or just one client? Quote Link to comment Share on other sites More sharing options...
tman1991 Posted May 16, 2008 Author Report Share Posted May 16, 2008 Well retrospect does automatically open, it launches the backup operation. (I have it set at midnight). However it hangs as if its waiting for something. No message is ever displayed. I have retrospec on 3 pcs. It hangs on the PC #1 (the main one- it never gets to the others). Quote Link to comment Share on other sites More sharing options...
Mayoff Posted May 16, 2008 Report Share Posted May 16, 2008 Try changing the order of the sources in the script to see if it gets stuck on a different computer. Or try to remove the first one. Quote Link to comment Share on other sites More sharing options...
tman1991 Posted May 20, 2008 Author Report Share Posted May 20, 2008 Robin That worked for a couple days. I had the clients (2) go first in the script then the server computer. However after working for about 4 days in a row, it failed again today Any other ideas? Quote Link to comment Share on other sites More sharing options...
tman1991 Posted June 17, 2008 Author Report Share Posted June 17, 2008 Robin Same status. Works for a few days, then hangs. I have to manually kill the process and restart. No error message is ever given when it hangs. Quote Link to comment Share on other sites More sharing options...
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