How can I backup two a second internal HD

[incredible]

Hi,

 

 

 

in our agency we are using Retrospect 4.1.

 

First we had an internal 9 GB HD and a connected SONY DAT device which was used to backup our internal HD every evening to the DAT-Device.

 

Now we need more HD space and so we changed the internal HD to a 18GB HD but suddenly we noticed that the DAT Device can't handle the bigger HD! So we bought a second 18GB HD (same model) and want Retrospect 4.1 to backup every evening to the second internal HD!

 

 

 

But ... Retrospect 4.1 doesn't recognice the internal HD as a backup device! The second HD is monted on the desktop and it's shown in the retrospect SCSI list.

 

 

 

How can retrospect 4.1 backup to the second internal HD????

 

 

 

Thanks a lot for assistance!

 

Andrej

[Mayoff]

1) You must use a File Backup Set when saving data to a hard disk.

 

2) Retrospect 4.1 is not compatible with Mac OS 9.x

 

3) Retrospect 4.1 does not support File Backup Sets larger then 2 gigs

 

 

 

Upgrade to Retrospect 4.3, that will support file backup sets larger then 2 gigs and allow you to save the data to the hard disk.

[incredible]

Thanx, but how can I upgrade?

 

 

 

I downloaded the 4.3 upgrade from dantz.com but the installer doesn't recognize the orig install path from my fresh installed Retrospect 4.1E Version, which was delivered with the DAT-Device.

 

 

 

Any recomendations how to upgrade? Or do I have to buy an upgrade?

 

 

 

Thanx for assitance!

 

Andrej

[Mayoff]

Our customer service can help with the upgrade.

 

 

 

email: customerservice@dantz.com or call 800-982-9980 or 925-253-3000