afripp Posted March 19, 2017 Report Share Posted March 19, 2017 Hi, I have had a problem of my LTO-5 drive not showing up in Retrospect for months. I have an External Ultrium 3000 LTO-5 drive connected via an LSI 9200-8e SAS adapter to an HP Z620 Running Windows 10 1607 I have installed the latest HP Window driver and the LTO drive is running the latest firmware. The drive shows up in device manager and tests out fine under HP L&TT. But the drive does not show up in Retrospect 11.5, regardless of whether I boot Windows with the drive connected or power up the drive while Windows is already running, It does not show under "Storage Devices" in Retrospect and even though I've tried clicking the "Refresh" button under "Environment" tab numerous times, the drive still does not appear. The strange thing is, it has worked in the past - I have a list of Snapshots in Retrospect to prove it! We have coped without Retrospect for a while but now need it working as soon as possible to do some archiving. I have tried re-installing Retrospect 11.5 - with no change in the situation. I would be interested in upgrading to version 12 for the Avid Media Composer integration, but obviously not until this problem is resovled. Suggestions? Andrew Quote Link to comment Share on other sites More sharing options...
Lennart_T Posted March 19, 2017 Report Share Posted March 19, 2017 Some years ago, you had to disable the tape drive (and loader) in Windows' Device Manager in order for Retrospect to use some tape devices. You might want to try that. But that was years before Windows 10... Quote Link to comment Share on other sites More sharing options...
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