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Retrieve completes, 1 file, 0 B.


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Retrospect server is  12.5.0 (111) on Mac OS 10.11.3.

 

Trying to retrieve files after an SSD died, but I get:

 

 + Executing Retrieve Backup at 15/02/2016, 5:41:37 PM (Activity Thread 1)

From Backup Set SecuritySpy Backup...
15/02/2016 5:41:53 PM: Execution completed successfully
Completed: 1 files, 0 B
Performance: 0 MB/minute
Duration: 00:00:14

 

Any suggestions as to how I get my files back?

 

Thanks,

 

James.

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Much more information is needed. For instance:

 

What option did you select for restoring?

Restore an entire volume?

Select specific files?

How many files did you select?

How many files already exist on the destination volume?

 

And from the beginning:

How many files were backed up in the first place?

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Trying to retrieve files after an SSD died, but I get:

 

 + Executing Retrieve Backup at 15/02/2016, 5:41:37 PM (Activity Thread 1)

From Backup Set SecuritySpy Backup...

15/02/2016 5:41:53 PM: Execution completed successfully

Completed: 1 files, 0 B

Performance: 0 MB/minute

Duration: 00:00:14

 

 

"Retrieve Backup" means that you chose to select a previous snapshot for a source volume, rather than the most recent snapshot, in preparation for restoring the files. To actually get the files back, you need to run a Restore operation, presumably using the backup snapshot you just retrieved.

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