alleiGator Posted March 25, 2005 Report Share Posted March 25, 2005 The Retrospect product is Retrospect 6.5.35 with driver update 5.4.110. The backup unit is Memorex DVD+/-DLRWL1 F16 Firmware update BWSE, The Computer is Dell OptiPlex GX200, Pentium 3. The system is Windoze 2000 (5.00.2195) service pack 4. RS reports Configure - Devices - Memorex etc. - Locked and Unknown and Incompatible for a new blank DVD+RW, DVD-R and CD-RW by TDK and its own previous disks which were working before yesterday I thought the writer might have gone bad so I tested it in Read DVD(worked), Write w Nero BackItUp (worked) test of that backup (same checksum when restored) and conclude that, except with RS, the DVD drive works fine What next? I'm rapidly losing patience with RS Thanks Link to comment Share on other sites More sharing options...
alleiGator Posted March 25, 2005 Author Report Share Posted March 25, 2005 from another posting about really long erasures of an already blank DVD I'd better add that the Devices - Environment shows ASPI rather than NT passthrough and that the same thing happens, locked, unknown, incompatible with DVD+R as well Thanks again Link to comment Share on other sites More sharing options...
natew Posted March 29, 2005 Report Share Posted March 29, 2005 Hi Did you run the drive auto configuration at any time? That can render previosly recorded disks unreadable. Remove any .rdi files from the C:\documents and settings\all users\Application data\Retrospect folder. I suspect that will take care of it. Thanks Nate Link to comment Share on other sites More sharing options...
alleiGator Posted March 29, 2005 Author Report Share Posted March 29, 2005 That didn't work Once the .rdi files were gone RS wouldn't recognize my DVD writer anymore as a backup device and forced me to configure it again It will not accept either a DVD+R or DVD+RW but did configure for a CD+RW When I try a DVD it says 'checking disk information' then spits the disk back out again Any other ideas? Link to comment Share on other sites More sharing options...
natew Posted March 30, 2005 Report Share Posted March 30, 2005 Hmmmmm In general DVD+ media works best but there are no guarantees there either. A lot depends on the drive itself. Does switching back to NT passthrough make any difference? Thanks Nate Link to comment Share on other sites More sharing options...
alleiGator Posted March 30, 2005 Author Report Share Posted March 30, 2005 How would I switch back to NT passthrough? I didn't run any auto configuration, this simply started after working for dozens of backup disks I did notice when I did the initial configuration that if I set it up for DVD+RW and then tried the configure for DVD+R, that RS would forget how to use DVD+RW Would any of the log files help? They sure don't help me, but maybe there's something there that would mean something to you Thanks again Link to comment Share on other sites More sharing options...
natew Posted March 31, 2005 Report Share Posted March 31, 2005 Hi Quote: How would I switch back to NT passthrough? Type CTRL + ALT + P + P at any screen in Retrospect and check the "Use NT passthrough" box under the execution heading. Quote: I didn't run any auto configuration, this simply started after working for dozens of backup disks I did notice when I did the initial configuration that if I set it up for DVD+RW and then tried the configure for DVD+R, that RS would forget how to use DVD+RW This is really confusing. You say you didn't run auto configuration but then you say you did with multiple media types. Which is it? If you run auto configuration for DVD-R and then run it again for DVD-RW Retrospect will stop using the configuration for DVD-R. You have to run auto configuration for all media types in one session, you cannot add media types to the configuration later. I suspect this is whats wrong in your case. Retrospect CD/DVD drive auto configuration files end with the .rdi extension. I suspect you have a few of these in the Retrospect preferences folder. c:\documents and settings\all users\application data\Retrospect. Try pulling them out one by one and relaunching Retrospect. You should be able to find the one that works with the media you are having trouble with. Thanks Nate Link to comment Share on other sites More sharing options...
alleiGator Posted March 31, 2005 Author Report Share Posted March 31, 2005 When I originally set up RS, I had to configure it of course and when I did that : "I did notice when I did the initial configuration that if I set it up for DVD+RW and then tried the configure for DVD+R, that RS would forget how to use DVD+RW" I didn't understand that, I only mentioned it Then RS stopped working for no reason that I can see, it refused to let me configure again, I removed the .rpi files (it pleases me to imagine that I remember they're called) and couldn't configure for anything but CD-RW, when it asks me if I'd like to configure for other types I tried DVD+R and DVD+RW disks but it simply spit anything else out. I've already got dozens of DVD backups burned but it can't recognize any of them Presently there's only device00 in the prefs and it says [Default] Retrospect=6.5.350 RDI=0x64 User=0x1 Vendor=Memorex Product=DVD+/-DLRWL1 F16 Revision=BWSE ShowType=0x41633031 DriverFlags1=0x70994f02 DriverFlags2=0x10003 DriverFlags3=0x0 DriverFlags4=0x0 DriverFlags5=0x0 Date=3/30/2005 Stamp=0xbe6fb074 Formatter=0x2 Media=0x100 TestResult=0x1 No clues for me there, anything help you? Thanks yet again Link to comment Share on other sites More sharing options...
alleiGator Posted March 31, 2005 Author Report Share Posted March 31, 2005 Switched back to NT passthrough, used delete in configure, then configure and got Assertion Failure of module.cpp-457 which was apparently written in assert.log.utx and may (or may not) have been sent to you folks, then Retrospect crashed BUT there's good news I fired it back up and it let me configure for DVD+RW, DVD+R, CD-RW, AND CD-R (I'm out of DVD-R and haven't seen DVD-RW anywhere) It now recognizes the archive disks again and the 2 deviceNN files now say device00 [Default] Retrospect=6.5.350 RDI=0x64 User=0x1 Vendor=Memorex Product=DVD+/-DLRWL1 F16 Revision=BWSE ShowType=0x41633038 DriverFlags1=0x0 DriverFlags2=0x0 DriverFlags3=0x0 DriverFlags4=0x0 DriverFlags5=0x0 Date=3/31/2005 Stamp=0xbe70f677 Formatter=0x2 Media=0x0 TestResult=0x0 and device 01 [Default] Retrospect=6.5.350 RDI=0x64 User=0x1 Vendor=Memorex Product=DVD+/-DLRWL1 F16 Revision=BWSE ShowType=0x41633035 DriverFlags1=0x70b94f02 DriverFlags2=0x3 DriverFlags3=0x93 DriverFlags4=0x0 DriverFlags5=0x0 Date=3/31/2005 Stamp=0xbe7161ff Formatter=0x2 Media=0x198 TestResult=0x1 When this ordeal started I noticed that there were four .rdi files, device 00, 01, 02, and 03 which I deleted by dragging to the trash without reading Was all this caused by corruption of these deviceNN files? If I decide to configure for DVD-R or dual layer disks do I have to delete the device files and do all this configuration for all these types all over again? Thanks again again Link to comment Share on other sites More sharing options...
natew Posted April 1, 2005 Report Share Posted April 1, 2005 Hi I doubt the device files were corrupt. More likely it was the change from NT passthrough to ASPI that was the problem. Retrospect uses ASPI by default if it is installed. It may have been installed by another program sometime after you ran the initial drive configuration. Yes, you can only use the media types that you have configured in this configuration file. If you want to add more you need to run configuration on all media types again. Bummer for sure but that's the way it goes. I make extra copies of my rdi files for safe keeping so I only have to run the configuration once. Thanks Nate Link to comment Share on other sites More sharing options...
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