arjay28 Posted December 14, 2004 Report Share Posted December 14, 2004 i backed up and tried to restore exchange 2000 database to a remote exchange 2000 box but failed.....the mailbox store cant be mounted....why?????im using the client softwarer of retrospect to backup and restore the exchangedata Link to comment Share on other sites More sharing options...
natew Posted December 16, 2004 Report Share Posted December 16, 2004 Hi Are the active directory settings the same on both machines? What error do you get when starting exchange? Thanks Nate Link to comment Share on other sites More sharing options...
arjay28 Posted December 18, 2004 Author Report Share Posted December 18, 2004 hi, tnx for the reply...actually my exchange2000 box is also a domain controller of my domain....i have a backupserver where retrospect is installed...here is the error in the event viewr... Event Type: Error Event Source: MSExchangeSA Event Category: MAPI Session Event ID: 9175 Date: 12/15/2004 Time: 9:35:43 PM User: N/A Computer: BRIGHTSTOR Description: The MAPI call 'OpenMsgStore' failed with the following error: The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0526-00000000 For more information, click http://www.microsoft.com/contentredirect.asp. It will be fine if u can gtell me the exact( step by step) procedure for IS restore using retrospect ...tnx again Link to comment Share on other sites More sharing options...
natew Posted December 21, 2004 Report Share Posted December 21, 2004 Hi This should help http://kb.dantz.com/article.asp?article=5226&p=2 Thanks Nate Link to comment Share on other sites More sharing options...
arjay28 Posted December 22, 2004 Author Report Share Posted December 22, 2004 hi, tnx for the reply. the document is for restoring 'is' to a different server. im restoring to the same server. anyways, what i did is straight forward restor to original server but it doesnt work. is it supported or not by retrospect? mailbox restore is fine but not database restore! Link to comment Share on other sites More sharing options...
natew Posted December 27, 2004 Report Share Posted December 27, 2004 Hi You can certainly restore the entire database. Assuming you backed it up of course. Did you backup both the database and the mailboxes? You need to get them both. Thanks Nate Link to comment Share on other sites More sharing options...
lejzer Posted December 28, 2004 Report Share Posted December 28, 2004 Hi nate, Sorry to interrupt in this thread, but i got a little confused when you wrote: "Did you backup both the database and the mailboxes? You need to get them both." Does this mean that both of the containers in the following image must me marked for backup? I thought the "Exchange Mailboxes" container was optional? But you say it's required? When i backup my exchange the following is marked from the image above: Drive C Exchange Server Container (includes Directory Service and Information Store) Thank you. / Martin Link to comment Share on other sites More sharing options...
natew Posted December 29, 2004 Report Share Posted December 29, 2004 Hi For a full database restore you need to backup the "Exchange server" item (meaning the information store) If you also want backups at the mailbox level you will need to backup mailboxes _in addition_ to the information store. To rephrase my original question: Did you actually backup the information store or did you just back up the mailboxes? If you just backed up the mailboxes you wont be able to restore the entire database. Thanks Nate Link to comment Share on other sites More sharing options...
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