6.5 freezes 3/4s of the way thru "Comparing"

[mlehr077]

Hi

After the backup script runs and the final stage starts which is "Comparing Data" the process freezes. Its usually at the same network share that Im backing up but always a different file.

At the bottom its says backup ran successfully 12/03/2004 1:59am. If I leave it the next days script will not run. I have to click the stop button. Then the the backup will end and the program will close. The next days backup will run but with the same results.

 

Thanks Matt

[natew]

Hi

 

This is Retrospect 6.5.350 right?

What is your backup media? do you have any other connectifity problems to that network share? Do other network shares backup properly?

 

Thanks

Nate

[mlehr077]

Im using Retrospect 6.5.343

 

My media is Exabyte VXA-2 Packet Tape Cartridge 1U X 10 tape drive. Conectifity does not seem to be a problem. I know its writting to tape because I have restored files from it. The proccess get hung up on comparring the data.

 

Thanks Matt

[natew]

Hi

 

I would apply the 6.5.350 update from the Dantz updates site. I would also check for firmware updates from exabyte.

 

What type of connection does this device use? SCSI or firewire?

 

Thanks

Nate

[mlehr077]

It is SCSI and the server its running on is a dual pIII 350Hz 1gig mem. It also my file server,DNS,DHCP servers and Active Directory. I will try the upgade.

Thanks Matt

[natew]

Hi

 

Also make sure you disable the tape drive in the Windows device manager. Retrospect has its own drivers.

 

Thanks

Nate