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5.0.238 "unexpectedly quits" while backing up some 10.3. clients


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Hi all

I have Retrospect 5.0.238 running under 9.1. I'm backing up OS 9 as well as OS X clients. Until recently, this was absolutely no problem. However, Retrospect has started to crash ("The application Retrospect has unexpectedly quit" etc...) while backing up some OS X clients (all running 10.3); only 2 out of 5 OS X clients back up OK.

I'm not sure, but it seems to me that the crashes occur when the OS X clients are disconnected from the network or go to sleep during backup. I don't understand why this suddenly started, when all worked fine some weeks ago. There were no major changes/updates.

Normally I can get them to backup with the 3rd or 4th try, but it's rather inconvenient, because this means I have to check on the backup server several times a day, and if it has crashed, I usually have to do a "recatalog" first.

Anyone else seen this? Any ideas?

 

Thanks, Tina

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  • 2 weeks later...

It sounds like it may potentially be memory related. The system may be running out of resources. OS X volumes have 10's of thousands of more files then OS 9 systems.

 

How much memory do you have?

What else is running when the backup occurs?

Do you see the same behavior with new backup sets?

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