Sticky Client Names

[Chik]

Does Retrospect Client Installer 5.1 only read the sharing name of an OS X computer upon initial install? I have a technically savvy user in a lab who is creating images of his lab Macs. He pre-installed Retrospect Client as part of the image. When he installs a new Mac he renames the Sharing information in Sys Prefs. However Retrospect Client seems to hold onto the old name so that I am seeing Administrator1, Administrator2, etc in the Network Client List. I do not see the renamed Sharing information. Is the only solution an uninstall and reinstall of the client?

Thanks for any suggestions,

Chik/Dana-Farber Cancer Institute

 

[CallMeDave]

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Does Retrospect Client Installer 5.1 only read the sharing name of an OS X computer upon initial install?

 

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Yes.

 

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I have a technically savvy user in a lab who is creating images of his lab Macs. He pre-installed Retrospect Client as part of the image. When he installs a new Mac he renames the Sharing information in Sys Prefs. However Retrospect Client seems to hold onto the old name so that I am seeing Administrator1, Administrator2, etc in the Network Client List.

 

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As your savvy user has learned, pre-installing the Retrospect OS X Client leads to confustion on deployed clones.

 

In places where I've done this we kept the Client installer handy, and along with changing the machine name we ran the installer.

 

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Is the only solution an uninstall and reinstall of the client?

 

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No. The password and Client name are stored in the

/Library/Preferences/retroclient.state file.

 

You can refresh the client to look at the new Sharing name with the following steps:

 

1- Kill pitond (either by terminal or by control clicking the "Off" radio button in the Client application)

2- Make sure the Retrospect Client.app program is not running

3- Rename or delete the retroclient.state file

4- Launch the Retrospect Client application

5- Provide a password at the prompt; the Client will pick up the current name

 

I do not know if you can log the client in without doing step 5; otherwise all of this could be done remotely via ssh. Maybe your savvy user will enjoy the challange and test it out.

 

Dave