djg Posted January 10, 2004 Report Share Posted January 10, 2004 I have just installed a MSI DVD drive (DR8-A) and am unable to configure it for retrospect. Nero is quite happy with it. Retrospect finds the drive in devices as 'Devices visible using NT Passthrough.....' Right clicking on it and choosing 'Configure CD/DVD' drive starts the process going. It asks for a disk and the red light goes on on the drive, so I assume it is writing, though looking at the disk it does not seem as though it has. After that the caption shows checking drive and the hard drive flashes continuously, and that is how it remains. So far I have left it for 45 minutes, then press the stop button at which point the program appears to stall/crash. Even leaving it for a time it will not respond anymore and has to be stopped through task manager. I have tried this several times with the same result. The configuration for the device has been removed before starting another attempt. I am running Win 2k (SP4), 1 gb ram, AMD processor. R/S version 6.5.319. I have d/l ver 6.5.336 but it seems to want to un install the program. Not sure whether to proceed with the upgrade. I am currently backing up to an external H/D and have not had any problems on this side. Any advice to sort this out would be appreciated. Regards David Link to comment Share on other sites More sharing options...
djg Posted January 11, 2004 Author Report Share Posted January 11, 2004 I think I have sorted this. I upgraded to 6.5.336 and the configure drive went without problem. Cost me 5 disks before I got it - should have done the upgrade earlier. David Link to comment Share on other sites More sharing options...
AmyJ Posted January 12, 2004 Report Share Posted January 12, 2004 Thanks for the update! There were some significant improvements made to the auto-configurator between 6.0 and 6.5. Link to comment Share on other sites More sharing options...
Haybarn Posted January 28, 2004 Report Share Posted January 28, 2004 I replaced my HP 300i with a new TDK 840g in order to gain the 8x speeds. I understand from other websites that from a hardware view, it is a Plextor 708A. Retrospect 6 will not auto-configure to completion. It goes through the following phases: Blanking the disk Checking write method Verifying the packets written Try to append data Verifying Cleanup On three tries, it returned the "Unable to configure your device" message during the cleanup stage. I had no choice but to click on OK, at which time it froze. I had to use Control-Alt-Delete to end the non-responding program, and then reboot. On one occasion, it seemed to pass the cleanup stage, and starting something like "saving information", then produced the same failure and lockup. The TDK firmware s the latest 1.04. I have a set of DVD+RW's that R6 backed up my WinXP OS drive to, along with a Disaster Recovery disk. Will these still work, as the drive is read and written to by both RecordMax and Easy CD Creator 6? Is there anyway to get this new device configured, without spending another $50 on R6.5? MB: P4C800E-Deluxe Bios: Asus (AMI ) 1014 CPU: Intel P4 2.60 800FSB CPU Cooler: Zalman CNPS7000A-AlCu Case: Antec Sonata w/2 120mm fans PS: Antec TruePower 380 Mem: 2x512mb Geil Golden Dragon PC3500 DDR ICH5R RAID 0 HDs: 2 WD SATA 36gb Raptors (OS/Program partition) Promise RAID 1 HDs: 2 Seagate SATA Barracuda 160gb (Business Data, Family Data, Photos, Updates, Video partitions) Ext. HD: Buslink USB2 100gb (WD) CD/DVD: TDK IndiDVD+/-R DVD+-RW 8X atapi Tape: Ecrix VXA-1 60gb internal SCSI SCSI: Adaptec 19160 Ultra Video: Asylum NVidia FX5600 256mb Monitor: Planar M-201 20" LCD on Ergotron Arm Wireless/Ethernet: on board Gigabyte (auto), Netgear 614 router supporting cable modem, ThinkPad x22, PowerMac G4 and 3 printers. OS: WinXP Pro SP1 Link to comment Share on other sites More sharing options...
AmyJ Posted January 29, 2004 Report Share Posted January 29, 2004 There were some major changes made to the Auto-Configurator in 6.5 - it would be worth a download of the trial edition to see if it will meet your needs. Link to comment Share on other sites More sharing options...
Haybarn Posted January 29, 2004 Report Share Posted January 29, 2004 I tried the trial download and it did configure the drive for cd-rw, cd-r, dvd+rw and dvd-r. I have a very simple setup and R6.0 worked just fine with my HP dvd200i - I probably do not need any of the main program improvements, just the configuration improvement. I will check out some other options before plunking down another $50. I already save Drive Image 7 backups to an external usb2, and I have one set on dvd that the TDK does read and extract ok (answered my own question above). Thanks. Link to comment Share on other sites More sharing options...
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