gwcrim Posted December 8, 2003 Report Share Posted December 8, 2003 Are there any plans to add this device to the supported devices. This is a 4x machine, which I purchased to try to speed up my backups. I have been unable to configure it using the most recent version of Retrospect, 6.5.336. The configure option is greyed out when I select the device. Link to comment Share on other sites More sharing options...
AmyJ Posted December 10, 2003 Report Share Posted December 10, 2003 Dantz goes through a rigorous qualification process with every drive we test. This means that not every drive will be qualified and we can never guarantee that a particular device will be supported. Some drives do not get qualified ever, and some take 6 months to a year to get support. We have no way of telling if this drive will be supported or not at this moment. We add device support often though, so do check back with our Hardware Compatibility list. www.dantz.com/hardware - Make sure you are using quality media such as TDK, Sony or Verbatim when trying the auto-configurator. Check the hardware vendor website for a media compatibility list. Link to comment Share on other sites More sharing options...
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