kaikow Posted December 4, 2003 Report Share Posted December 4, 2003 Currently, I am using NAV 2003, but was thinking of installing NAV 2004. Page 57 of the 30 December 2003 issue of PC magazine has a communication that states: "... it is impossible to perform a proper backup while any of the current Norton 2004 products are installed. Symantec's technical support suggested uninstalling its products before each backup and reinstalling them after the backup is completed." Such a problem is so outlandish, I do not know whether to believe the statement. Can any of you confirm this problem with NAV 2004? Link to comment Share on other sites More sharing options...
djkerber Posted December 4, 2003 Report Share Posted December 4, 2003 I've been using 2004 for a month or so now. My backups seem to work fine, but I'd like to know what might not be working - yikes! Link to comment Share on other sites More sharing options...
kaikow Posted December 5, 2003 Author Report Share Posted December 5, 2003 I called Symantec tech support yesterday. We agreed that, in theory, there really should not be problems with backup, but there may be problems with restore due to the activation security in NAV 2004. I asked the techie to make sure the higher ups at Symantec see the PC Magazine flame, I suspect that they already have. And I hope that Symantec requests PC Rag, ooops, I mean Mag, publish a response/clarification from Symantec. The other issue is that, on some systems, a simple reboot can require a re-activation. I was told that Symantec has a fix for this. The PC Mag item did not mention affected products. Such an item should not be published without more specifics. Such publication does serve to warn us, but needlessly ignites flames, rather irresponsible IMHO. My NAV 2003 subscription does not expire until sometime next year. I won't be installing NAV 2004 before then. I could get Symantec to refund my purchase price if I do so before the end of this month, but I've already got $40 in rebates, so my net cost is $9.99. I guess that I'll risk the $9.99 and see what happens when I install NAV 2004. I would expect that there will be more updates by that time. Link to comment Share on other sites More sharing options...
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