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Client Not Visible On The Network


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Client

OSX 10.2.6

Retrospect Client 5.0.540

Same Subnet as Server

 

Server

OSX 10.2.8

Retrospect Workgroup 5.0.205

 

Symtpom

Retrospect Workgroup sees the client in Configure/Clients/Network/Mac OSX

Select the client whose status is "Not Logged In" and click "Configure"

Receive Error - Client Not Visible On The Network

Tried adding by IP address but same result

 

What's changed

The client's hard drive had a different username and volume name. Removed the volume from Retrospect Workgoup with the "Forget" command. Uninstalled Retrospect client with the installer. Rebooted. Installed the application. Created Password. Waiting for first access.

 

Anyone's help is greatly appreciated!!!

 

 

 

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