disteinborn Posted November 11, 2003 Report Share Posted November 11, 2003 I have found that with both Retrospect Professional 6.0 and 6.5, I need to have power management in Windows XP Professional configured so that the monitor is never turned off. If I allow power management to turn off the monitor and leave the computer logged out (no user logged in), Retrospect launcher will not launch Retrospect to do a backup. Moreover, the only way to resume working on the computer is to press the reset key (nothing one does gets you to the login screen--one just gets a blank screen with a cursor). I would appreciate any suggestions as to why this is occurring. Link to comment Share on other sites More sharing options...
awnews Posted November 11, 2003 Report Share Posted November 11, 2003 How do you have the Launcher Service (should be LocalSystem default) and the RP Prefs=>Security login (should be admin-level user on local PC) set up? Link to comment Share on other sites More sharing options...
disteinborn Posted November 15, 2003 Author Report Share Posted November 15, 2003 Retrospect is set to log in as a local service. If I try to set it to log in as a user with administrator rights using an ID that i password protected, it issues an error message stating that it can't grant the user privileges. There is nothing that I can find in either the manual or the help file that addresses this subject. Do you have any idea why this error is occurring? Thanks!! Link to comment Share on other sites More sharing options...
awnews Posted November 15, 2003 Report Share Posted November 15, 2003 Take a look at this thread: http://forums.dantz.com/ubbthreads/showflat.php?Cat=&Board=professional&Number=29922&Forum=All_Forums&Words=GoAWest&Match=Entire%20Phrase&Searchpage=0&Limit=25&Old=6months&Main=29861&Search=true#Post29922 Link to comment Share on other sites More sharing options...
disteinborn Posted November 18, 2003 Author Report Share Posted November 18, 2003 Thanks for pointing me to that additional information. I will try that and let you know if it solves the problem! Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.