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External USB hard drive not recognized


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I have a copy of Retrospect Express that came with a Seagate drive, but am currently trying to get RE to see my external USB 2.0 Wolverine hard drive. Is it possible? TIA!!

 

 

 

I'm running W2K Pro, RE ver 5.6

 

 

 

And... I just realized something else -- each time I launch RE, it seems to disable the Removable Storage service in the MMC Services tab. Is this normal behavior?

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