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Windows XP client with 517 error


hrtmath

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We're running Retrospect 6.5 server for Windows that backs up all clients except for one Windows XP SP 1 fully-patched computer. I add the client for this computer to the client list, select the client and click on the Tools tab for the client, and get a "Client Connection Closing..." message. I then have to force quit Retrospect. Client 6.0 is installed on the Windows XP computer.

 

The Windows XP computer functions fine in all other TCP/IP functions - email, Web browsing, etc. I've moved the Windows XP computer to a new location to try a different wire - same result. Internet firewall is not running. I've uninstalled and reinstalled the client. (By the way - where can I find a Windows 6.5 client installer?)

 

When I try an immediate backup of the Windows XP computer, I get an error 517. Reboot the client and get the same thing.

 

Is there a way to get a deeper look at that is going on with the client when the server tries to connect?

 

Thanks.

 

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