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many many crashes by RetroRunHelper


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Hi,

 

I'm poking around looking for clues about a bunch of recent crashes on our MacOS X 10.2.5 machine which is running Retrospect Desktop 5.0, and ran into a very long /Library/Logs/CrashReporter/RetroRunHelper.crash.log file. I split it into individual crash reports, and got 146 in the last 6 months, including 6 in the last two days alone.

 

Looking deeper, I found that each and every one contains this:

 

Thread 0 Crashed:

#0 0x0000264c in GetPID (retrorunhelper.c:93)

#1 0x000028fc in main (retrorunhelper.c:186)

#2 0x000023f0 in _start

#3 0x00002220 in start

 

I can send you the whole log, but I didn't want to clog the forum system with a 183,000 line file.

 

Not having poked too much under the hood of OS X, I don't know whether these "crashes" are crashes of the whole machine, or just the RetroRunHelper process. So, I have two questions:

 

1) is RetroRunHelper making our machine unstable?

2) if so, can we do without it?

 

FWIW, here are some interesting tidbits:

MacOS X 10.2.5

Dual-G4 tower, 500 MHz

768 MB RAM

Retrospect Desktop 5.0.238

 

Thanks in advance,

 

Wangden

 

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