docfxit Posted March 18, 2003 Report Share Posted March 18, 2003 Hi, I put in a question on 2/27/03 about the Disaster Recovery not working. I haven't received any replies to it. You can find it at: http://forums.dantz.com/ubbthreads/showflat.php?Cat=&Board=professional&Number=21615&fpart=&PHPSESSID= Is someone looking into the problem? Did someone see my question? Has anyone tried to use the Disaster Recovery CD option in the software? Is there something else I should be doing to fix this? Thank you, Gary Link to comment Share on other sites More sharing options...
AmyJ Posted March 18, 2003 Report Share Posted March 18, 2003 Is the Windows XP CD a Microsoft retail Windows XP cd purchased in the store or an OEM cd that came with your computer? Link to comment Share on other sites More sharing options...
docfxit Posted March 18, 2003 Author Report Share Posted March 18, 2003 Thank you for looking into this. This is a Microsoft XP Pro with SP1 CD that came directly from Microsoft. Microsoft says everyone should always be up to date with Windows updates. I have SP1 on my test PC. In order to repair an install that has SP1 on it I found out the hard way you MUST have a CD with SP1 on it. The only way I know of to get a CD with SP1 on it is to get it directly from Microsoft. The CD has a part number (CD SET) X08-88358. I hope that gives you the answer you were looking for. Thank you, Gary Link to comment Share on other sites More sharing options...
AmyJ Posted March 19, 2003 Report Share Posted March 19, 2003 I've done Disaster Recovery many times with XP / SP 1 and it does work. The key is to figure out why your setup is not working. When you created the DR CD, you were prompted for the I386 folder - did you use the folder from the hard drive or the I386 folder from the Microsoft WinXP CD? Describe your computer configuration... Make, model, etc. Any non-standard hardware? RAID controller? SCSI hard drives? Have you tried creating another CD? Link to comment Share on other sites More sharing options...
AmyJ Posted April 1, 2003 Report Share Posted April 1, 2003 Please provide the following information about your configuration: Manufacturer: Model: CPU (type & speed) RAM: OS and revision including SP How are the hard drives formatted – how many drives? i.e. C drive FAT32, D drive etc…. Which Drive is the startup volume? Any SCSI Hard Drives? Installed cards: Attached devices, by interface, drive letter and ID: Has this been reproduced (on another system)? Version of the drivers loaded for devices/SCSI cards etc in the device manager Have you tried creating the DR image more than once? Link to comment Share on other sites More sharing options...
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