jfg_23185 Posted February 12, 2003 Report Share Posted February 12, 2003 Hello We are running XP Professional on a new Dell desktop system with a factory installed NEC CD-RW NR-9100A CD RW drive. Upon first attempt to run easyscript, retrospect fails with the noted error message 103. If I click Ok, and proceed, it attempts to erase the CD, but eventually fails and displays the same error. We have verified the drive can write to a CD using XP software, but retrospect cannot. Any help or guidance on what might be a resolution to this would be immensely appreciated. Log included: 2/10/2003 7:07:41 PM: Copying Drive C (C:) Device trouble: "1-Backup Set A", error -103 (unexpected beginning of media) Device trouble: "1-Backup Set A", error -103 (unexpected beginning of media) Feel free to email me directly at jfg_23185@yahoo.com Link to comment Share on other sites More sharing options...
AmyJ Posted February 14, 2003 Report Share Posted February 14, 2003 Quote: NEC CD-RW NR-9100A This drive is not yet supported for use with Retrospect. For a list of currently qualified devices, please see: Hardware Search Engine Dantz goes through a rigorous qualification process with every drive we test. This means that not every drive will be qualified and we can never guarantee that a particular device will be supported. Some drives do not get qualified ever, and some take 6 months to a year to get support. We have no way of telling if this drive will be supported or not at this moment. We add device support often though, so do check back with our Hardware Compatibility list. Link to comment Share on other sites More sharing options...
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