Gogmagog Posted January 27, 2003 Report Share Posted January 27, 2003 Hi I am getting this error message from some of my network clienst during backup. Can't read file ?retropds.22?, error -40 (file positioning error), path: ?Troy/Applications/Retrospect Client/Retrospect Client.app/Contents/Resources/retropds.22?. Can someone shed some light on this as I cannot find any help in the 'Help' I am backing up OS X clients onto a 60 GB Firewire drive via my Mac which has OS X on it. Cheers Rich Link to comment Share on other sites More sharing options...
AmyJ Posted January 27, 2003 Report Share Posted January 27, 2003 From the Knowledgebase When backing up a Retrospect client under 10.2.1 users may see the error -40 File Positioning Error in the following path: applications/retroclient/retroclient.app/contents/resources/retropds.22 This error can be ignored during the backup. If you do a complete system restore on a client getting this error, you may need to reinstall the Retrospect Client software following the restore. This problem will be fixed in a future release of the Retrospect Client Link to comment Share on other sites More sharing options...
Gogmagog Posted January 28, 2003 Author Report Share Posted January 28, 2003 Thanks AmyC for the quick response. I thought that it did not affect my backups as such as I tried a test restore (slecting individual files and folders) and everything went fine. Thans again Rich Link to comment Share on other sites More sharing options...
AmyJ Posted May 19, 2003 Report Share Posted May 19, 2003 Dantz has released an update to the Retrospect Client software for Mac OS X. This update is compatible with Retrospect 5.0 for Macintosh as well as Retrospect 6.5 for Windows. Changes made the new Macintosh client software include improved memory management on the client computer as well as a fix for the error -40 File positioning for retropds.22. The new client installer can be downloaded from: ftp://ftp.dantz.com/pub/cs/mac_client_5_1.sit Thanks, Dantz Technical Support Link to comment Share on other sites More sharing options...
sduggan Posted May 29, 2003 Report Share Posted May 29, 2003 Is there any reason why the 5.1 client software - which has been out a couple of weeks now - is not listed on the main updates page? The only references to it are in the forum and by doing a search for retropds.22 in the knowledge base... Link to comment Share on other sites More sharing options...
AmyJ Posted May 29, 2003 Report Share Posted May 29, 2003 We expect to have it available on the updates page soon. Link to comment Share on other sites More sharing options...
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