cantalop Posted January 17, 2003 Report Share Posted January 17, 2003 Ok, Ive scoured the forums. Check this out: 4 machines on OS X: G4/867, G4(Dual P), G3(B@W), and an eMac All are connected to the internet via DHCP with self assigned IPs and the same subnet. All have newest version of client software and I have Retro 5.0.238 trying to see the clients. Before we went to osx, 1 of the 3 clients showed up (now none do). I have the remote apple script deal checked on all the computers, Im able to connect via file sharing on all of them, I just cant get the clients visible. The client Window in retro also says Protocol: TCP/IP ans when I go to "add by address" it says I need a more powerful license code. Could that be the problem? Hmm... It used to work! Any ideas? Ive read alot here and havent found anything that helped. Thanks in advance. Link to comment Share on other sites More sharing options...
denniskane Posted January 19, 2003 Report Share Posted January 19, 2003 What version client are the machines running? Link to comment Share on other sites More sharing options...
cantalop Posted January 20, 2003 Author Report Share Posted January 20, 2003 The latest Jaguar compatible version(5.0.540) Frustrating. Link to comment Share on other sites More sharing options...
AmyJ Posted January 20, 2003 Report Share Posted January 20, 2003 Make sure the OS 10.2 firewall (System Preferences > Sharing) is either off or that it allows access for Retrospect on Port 497. Link to comment Share on other sites More sharing options...
cantalop Posted January 21, 2003 Author Report Share Posted January 21, 2003 Still no dice. Any other ideas? Link to comment Share on other sites More sharing options...
AmyJ Posted January 21, 2003 Report Share Posted January 21, 2003 Go to the Network Utility (in Applications/Utilities). Try to ping the client from the server. If this is sucessful, try the same thing on the client machine. Do you get a response both ways? Connect the backup server directly to the client with a crossover cable. Assign static IP addresses to each (for testing). Do they see each other? Link to comment Share on other sites More sharing options...
Peter Posted January 22, 2003 Report Share Posted January 22, 2003 I used to get -1028 errors 50% of the time. The problems went away after adding a subnet (even though I only have one subnet) in the “Subnet Broadcast Configuration”. See for explanation: http://www.dantz.com/index.php3?SCREEN=kbase&ACTION=KBASE&id=27648 Link to comment Share on other sites More sharing options...
cantalop Posted March 25, 2003 Author Report Share Posted March 25, 2003 So Im back trying to still figure this out. I did come upon something interesting today. Our machines connect to the internet using PPPoE. I have created two network port configurations, 1 called built in ethernet, and one called appletalk. Built in Ethernet is setup with a manual ip with PPPoE on, no appletalk (obviously). Appletalk is setup with a manual ip and appletalk on. All four machines get on the internet, and see each other when doing apple-k. When I open retrospect, it still wont show them. I tried the crossover cable. No luck. I tried the subnet broadcast, I do not have a "powerful enough" license code (it came bundled with my vxa-1 drive). The key factor is that it worked perfectly before we went to OSX. I was told if I ditch the PPPoE and go to a normal TCP/IP based dsl connection, it might fix my problems. Ideas? Uggh and thanks in advance for any help. Link to comment Share on other sites More sharing options...
cantalop Posted March 25, 2003 Author Report Share Posted March 25, 2003 Whoops. I take that back, the crossover cable did show the computers connected. Pinging them worked as well... Sorry! Link to comment Share on other sites More sharing options...
pog Posted March 26, 2003 Report Share Posted March 26, 2003 Whilst not particularly helpful I am experiencing exactly the same problem.... I can add the client machines by ip address but as they use DHCP allocation on startup the ip address varies. I am using the latest version of retrospect client and retrospect server, and I have also added the subnet mask. Strangely the client machines were visible 4 days ago, I am trying to identify if anything has changed on my network. Maybe this is related to the last security update by Apple ? ( this is speculation but happened around the same time ). Link to comment Share on other sites More sharing options...
pog Posted March 28, 2003 Report Share Posted March 28, 2003 Right I gave up waiting and called Tech Support ( very helpful ). The problem was fixed by a slight network change on the server. 1. System Preferences > Network 2. Select Network Port Connections 3. Ensure that youre primary network port is at the top of the list ( so for most people ethernet should be top), I had internal modem top and greyed out. Once this is changed everything worked. Hope it helps. Link to comment Share on other sites More sharing options...
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