error after installing client on mac os 9

[sparkdesign]

Mac OS 9.0

 

Installing Retrospect Client 4.2A

 

 

 

Error received on startup everytime now:

 

The application Shareway IP Personal Bgnd could not be opened because OTInetClientLib could not be found.

 

 

 

When I open the retrospect control panel it tells me the network is closed.

 

 

 

Any ideas?

[AmyJ]

The 4.2 client is only a control panel - it has no control over your network settings, and does not have the ability to make changes. Think of it like a telephone - the telephone _uses_ the phone line, but doesn't have any control over whether or not the line is functioning correctly. The client control panel works the same way.

 

 

 

With a little network troubleshooting, maybe a clean system install, you should be able to isolate the cause of the problem.

 

 

 

 

[sparkdesign]

I understand that. The network was never in question, just the fact that retrospect client was giving that error after installing.

 

 

 

I downloaded and installed client 4.3 and that works fine.

 

 

 

Thanks

 

 

 

-Tom