Complaint - overzealous warning messages

[cgibbons]

Yesterday I left an audio cd in the Retrospect server's CD-ROM drive. As a result, the nightly back ups did not occur. Why? A warning message explaining that the CD-ROM wouldn't be used for my nightly back ups blocked the scripts from commencing.

 

 

 

As the back ups are set for DLT tapes and I have absolutely no back up scripts set to use CDs - why isn't Retrospect smart enough to know that whatever is in the CD drive won't affect the backups and just ignore the media in the CD-ROM drive?

 

 

 

Overzealous warning messages are unproductive; not preventative measures.

[AmyJ]

This is a known issue that we are actively working on. We hope to have this conflict resolved in a future release. In the meantime, you may have to remove CD's from the drive before auto-launching begins.

[WardClark]

I don't often load an audio CD into my G4. So it wasn't 'til last night that I gotten bitten by this bug -- audio CD halts backup to tape.

 

Given the tiny capacity of a CD-RW or the relatively small capacity of a DVD, it doesn't make much sense for Retrospect to consider an optical drive to be default destination for a backup.

 

It seems to me that Retrospect should offer a way to "hide" an optical drive unless it's specifically requested.

 

-- Ward

[pnorton]

I also have this complaint. I get warnings blocking execution of scripts, when they shouldn't. Unless there is a problem that is going to prevent Retrospect from executing any additional scripts, the warning shouldn't halt everything.