Joel01 Posted October 10, 2002 Report Share Posted October 10, 2002 I just got a Dell latitude C640 (windows 2000 pro) with a TEAC CD-W224E rewritable drive. I installed retrospect express 5.6.132 and it did not find a suitable backup device even though it shows up on the device list in retrospect. I downloaded the driver update (version 3.1) and applied it but it still doesn't recognize it as a backup device. Any ideas???? Thank for the help, Joel Link to comment Share on other sites More sharing options...
AmyJ Posted October 14, 2002 Report Share Posted October 14, 2002 This drive is not yet supported for use with Retrospect. For a list of currently qualified devices, please see: Hardware Search Enginecolor=blue> Dantz goes through a rigorous qualification process with every drive we test. This means that not every drive will be qualified and we can never guarantee that a particular device will be supported. Some drives do not get qualified ever, and some take 6 months to a year to get support. We have no way of telling if this drive will be supported or not at this moment. We add device support often though, so do check back with our Hardware Compatibility list. Link to comment Share on other sites More sharing options...
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