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no storage devices?


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Hi,

 

 

 

Just put Retrospect Express 4.3 on our new g-4 imac so that I could restore the files from our fried imac. While running it on OS 9.2.2, I put the first of the back-up disks in my Sony CD-RW (has worked fine for years) and RE can't find it. In fact, it can't find anything. "No storage devices found." When I click device status, it only gives me device ID 0 and nothing else. Why isn't it detecting anything else?

 

 

 

Thanks!

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Sony CRX10U CD-R-RW drive is connected via USB to a port on the computer. The Profiler identifies it by name and says that it's supported. Everything else shows up as well on the Profiler. In RE the IDs numbers 1-6 now show up, but no other information is listed.

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Required files on Macintosh OS 7.x through 9.x:

 

 

 

CharisMacOnSpec SIM V1.07c

 

 

 

CharisMacOnSpec USBD V1.07c

 

 

 

These drivers can downloaded from the Charismac website: http://www.charismac.com/Support/Discribe/onspecusb.html

 

 

 

Make sure you have all the proper extensions loading. If you are still not seeing the drive, try booting with base extensions, plus the ones listed above.

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Thanks for your quick replies! The extensions I have are slightly different than the ones you list: Charismac10XU SIM V1.05 and CharisMac10XU USBD V1.05 - no OnSpec. The patch from the CharisMac site wouldn't update these two extensions.

 

 

 

I have Discribe 4.0 - I tried to run the 4.0 -> 4.5 updater, but it fails and gives me an error message saying that it couldn't find a match for a search specified by the installer. I installed Discribe from disc a few days ago, so I'm not sure what the problem is, but maybe it's related.

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