Menne007 Posted February 6, 2010 Report Share Posted February 6, 2010 I can't get past a "Backup Set A: The catalog is locked" message when performing Immediate Backup to a Iomega StorCenter ix2 Network Hard Drive. Details:System Configuration -- IMac and MacBook with an Apple Airport Extreme. Iomega StorCenter ix2 is wired to the Airport Extreme. Software(s) -- Mac OSx 10.6.2; Iomega Mgr 2.0.10.42013; and Retrospect Express 6.1.138. Backup steps followed: Immediate Backup Source - Macintosh HD Backup Set A -- Type "File," Location storage Log Results: "Executing Immediate Backup at 2/6/2010 10:31 AM Can't add to backup set -- Backup Set A: The catalog is locked." I've followed Topic #27123 as a guide. Tried unsuccessfully to set up the Catalog A as Removable Disk. Also have rebuilt the Iomega Hard Drive as recommended in Retrospect Support. Appreciate help! Quote Link to comment Share on other sites More sharing options...
rhwalker Posted February 6, 2010 Report Share Posted February 6, 2010 Mac OSx 10.6.2 ... and Retrospect Express 6.1.138. That's an unsupported configuration, Retrospect 6.1 (and Express 6.1) doesn't work with Snow Leopard. Broken. See Snow Leopard Compatibility Statement Russ Quote Link to comment Share on other sites More sharing options...
Menne007 Posted February 7, 2010 Author Report Share Posted February 7, 2010 How disappointing! The Apple Store lists a EMC Retrospect 8 Desktop 3-User for Mac - Upgrade. Do you know if I can upgrade to Retrospect 8 from Retrospect Express 6.1, or will I have to buy the complete package? Quote Link to comment Share on other sites More sharing options...
rhwalker Posted February 7, 2010 Report Share Posted February 7, 2010 You will have to contact EMC Customer Service on that. These are user-to-user support forums, and I can't speak for EMC on its upgrade policies. Here is the upgrade page, you might be able to figure it out: Retrospect 8 upgrades There is a line for upgrade from Express. Just to add a little joy into your life: (1) there is still no user manual for Retrospect 8. Over five months ago, it was "about a month" away. See: Where the @#%& is my Retrospect 8 User's Guide? (2) No way to import settings from earlier versions of Retrospect or read backup sets made by any earlier version of Retrospect. Can't imagine why anyone would expect a backup program to be able to restore backups made by a previous version of the program.... (3) It's very buggy right now. Read the Retrospect 8 forums. Russ Quote Link to comment Share on other sites More sharing options...
Menne007 Posted February 12, 2010 Author Report Share Posted February 12, 2010 Thanks for your assistance, Russ! Paul Quote Link to comment Share on other sites More sharing options...
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