Damaged DVD cd

[Renee Kelt]

One of my disks has been scratched. When I try to restore a file from the disks backup set, the disk after inserted comes up (unknown) . How do i make another disk from the backup set on my hd?

[rhwalker]

Is the DVD / CD part of a Retrospect media set?

 

If so, then use the "Transfer" command to transfer from the media set on your HD to a new media set of CD / DVD. It's all explained in the manual (oh, there is no manual).

 

Russ

[Renee Kelt]

Hello, thank you for getting back to me. I am using retrospect 6.1138 on a mac. The backup set is on my HD. but I am a lil new to retrospect, where is this transfer option. Could you possibly take me through the steps? Thank you for all your help in advance. Renee

[Renee Kelt]

Ok i actually figured it out on my own but the disk I want to transfer the file from it still coming up "erased" because of the scratch. Do you have any suggestions?

[rhwalker]

I am using retrospect 6.1138 on a mac.

Ok, then you are posting in the wrong forum. This is the Retrospect 8.x for Macintosh forum, and you have Retrospect 6.1.x. Advice given here is not applicable to your version of Retrospect.

 

The correct forum would be here:

Retrospect 6.x forum

 

Admittedly, the name of the Retrospect 6.x forum is misleading ("Desktop, Workgroup and Server for Mac OS X"). Many suggestions have been made to clean up the names so that there is less confusion, but nothing has happened.

 

As a hint, though, next time you post in that forum (or any of the forums here), start your initial post off with configuration information:

Version of Mac OS X

Hardware you have

 

If you have Retrospect 6.x or earlier, also post:

Retrospect version (x.x.x)

Retrospect Driver Update ("RDU") version

 

If you have Retrospect 8.x or later, also post:

Retrospect engine version (x.x.x)

Retrospect console version (x.x.x)

 

It's not helpful to simply say "latest version".

 

By the way, your version of Retrospect 6.x is quite out of date. You might want to install the last released version of Retrospect 6.x and the last released RDU for Retrospect 6.x. Free updates are here:

Retrospect updates

 

Russ