Jump to content

Using Express with a new computer


Recommended Posts

My other computer just died, hard drive fried. I had an eGO portable hard drive hooked up to it and was using the EMC Retrospect Express HD for Windows 2.5 to back up selected files (My Documents - not the whole system) nightly.


I have now hooked up the portable hard drive to my alternate laptop (running Windows XP) and have run into problems. :rollie:


[color:blue]1. When trying to "back up now", it is unsuccessful - Execution Incomplete. No reason given that I understand (5 minutes plus of idling/ preparing/ loading)[/color]


[color:brown]2. I am unable to retrieve the restore points that are on the external drive that I had saved on my old computer. I can see the files when I go through "My computer" but I can't open them and I can't access them from the retrospect software.[/color] :devil:


[color:purple]3. I can't open any individual files from the external drive. I assumed that I could (for example) go to Microsoft Word and open a file from the exteral drive that I had saved through "backing up" on the old computer and then open them on any computer that had the same program.[/color]  :confused2:  What am I missing here?Thanks for any help you can provide!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...