HenryA Posted June 17, 2009 Report Share Posted June 17, 2009 A few days ago (without changing anything) Retrospect Multiserver v7.6 running on Windows XP stopped exporting the backup report and opeartions log to a network file server. The operations log shows the message "Error getting location where to export backup report: Error -1017 (insufficient permissions)". But I have no trouble browsing to the destination with Windows Explorer running under the administrator account that is running Retrospect, and have no trouble writing files there.. The Logging Preferences window has the export box checked and shows the correct destination folder (\\192.168.11.14\Dropoff\Backup\, which is not password-protected). Clicking the Switch Location... button brings up an error dialog: This folder is for internal use by Windows. The data files for the user can be located within folder "C:\Documents and Settings\LocalService\". I don't see any Retrospect folders within that folder tree, and get no protection errors if I try to write a file there. Clicking OK to dismiss the dialog opens the Export Backup Report file save dialog, with My Documents showing as the default location, and no way to enter the desired network path. Accepting the default by clicking Save brings up the same internal use error dialog, and there doesn't seem to be any way to get it to accept a location. Please help, as I have exhausted all of my usual diagnostic tricks. Thanks, Henry Quote Link to comment Share on other sites More sharing options...
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