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Recycle Backup Fails

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I've got Retrospect installed on a Server 2003 box with a nightly file backup to a NAS drive (QNAP). I run Normal backups every night, except for one night a week when I run a recycle backup to stop the file getting too big.


The problem I'm having is that the recycle backup never works. The error log is shown below, and I can note the following points:


- The Normal backups work fine, so there is no problem connecting to the NAS drive to write the files.


- After the failed recycle backup, the file on the NAS drive is reduced to 5kb, so the reset is working.


- If I schedule a Normal backup 5 minutes after the Recycle backup it works fine and I get the same overall result, but with lots of errors from the Recycle sat in my Inbox.


I'd like to figure out why this is happening, and I've tried all sorts of combinations of automatic logins (although the NAS is on the domain so doesn't need a login from that server), running retrospect as a service (or not) etc and still the same errors. Any help is appreciated!






Error log:



+ Recycle backup using Full Nightly at 03/06/2009 23:00 (Execution unit 1)

To Backup Set Full Nightly B...

03/06/2009 23:00:20: Recycle backup: The Backup Set was reset


- 03/06/2009 23:00:20: Copying Customers on 258GB Filestore (E:)

Can't save Snapshot in Full Nightly B, error -1116 (can't access network volume)

Can't create session, error -1100 (invalid handle)

03/06/2009 23:01:54: Execution incomplete

Remaining: 1546 files, 725.8 MB

Completed: 0 files, zero KB

Performance: 0.0 MB/minute

Duration: 00:01:33 (00:00:24 idle/loading/preparing)


Can't save Backup Set Full Nightly B, error -1116 (can't access network volume)

03/06/2009 23:01:54: Execution incomplete

Total duration: 00:01:32 (00:00:24 idle/loading/preparing)


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