glaviolette Posted April 23, 2009 Report Share Posted April 23, 2009 When I say inaccessible I mean the client is "On" and "Ready", however the backup server (Proactive Script) cannot see client, even though it was successfully backed up just a day or two before. I should note that this seems to occur only with my MacBook users, desktop users seem unaffected. Currently my only resolution is to go to EACH system and "Command" toggle off/on the Retrospect Client. Not sure if this will help, but I saw another similar post that asked the user to supply the process information when the client was in the "failed" state. Here is mine with before and after results... HD:~ user$ ps axlwww | fgrep retro 0 144 1 0 31 0 81532 712 - S ?? 1:36.81 /Applications/Retrospect Client.app/Contents/Resources/retroclient 504 2192 2181 0 31 0 599700 296 - R+ s000 0:00.00 fgrep retro *** Note: Client process restarted by toggling client off/on with Command key. *** HD:~ user$ !! ps axlwww | fgrep retro 0 2199 1 0 31 0 79972 916 - Ss ?? 0:00.05 /Applications/Retrospect Client.app/Contents/Resources/retroclient 504 2202 2181 0 31 0 599820 432 - S+ s000 0:00.00 fgrep retro Quote Link to comment Share on other sites More sharing options...
mantola Posted May 4, 2009 Report Share Posted May 4, 2009 I had a similar issue...was resolved by removing that source (Client) and re-adding to the script. I sometimes occasionally have an intermittent problem with MAC client's. Not sure that the user has not shut down on those occassions. Mike Quote Link to comment Share on other sites More sharing options...
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