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Activator Code Conflict


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I am using Retrospect Backup v 4.3 and a five pack of clients v4.2A.




I have not had problems in the past, but we recently updated our systems and tried to reinstall a few of the clients.




The installation went fine but the computer that has Backup on it can't find the clients on the network. When using the Chooser, I have no problem finding the other computers on the network. I can swap files between computers all day long. However, the Retrospect Backup software has a can't see the clients.




Your tech notes say that version 4.2 and higher no longer need Activation codes.

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You most likely still have activator codes "lurking" on your clients from previous versions.




To avoid this, uninstall the client software and reinstall a 4.2 (or 4.3) client from scratch. Then you should be able to log the clients in without a problem.




Irena Solomon


Dantz Tech Support

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