techguy Posted July 30, 2002 Report Share Posted July 30, 2002 We upgraded to Exchange 2000 from 5.5 and now the Exchange backup agent is giving this error (when trying to do a manual copy): Error: Copy of "Exchange DS Database" not completed due to error -939589625 Also, the nightly backup is giving us this error in the application event log: Event Type: Error Event Source: Retrospect Exchange Agent Event Category: None Event ID: 2 Date: 7/28/2002 Time: 9:46:21 PM User: N/A Computer: WILBUR1 Description: error 0xc7ff0007. The Exchange database copy failed. Anyone have this error before and resolved it? Thanks, TG Link to comment Share on other sites More sharing options...
ChuckS Posted August 7, 2002 Report Share Posted August 7, 2002 The Exchange Agent may not have been properly updated to look for your new Exchange 2000 databases, and would still be making API calls for Exchange 5.5 data. Open the Exchange Agent, and right-click on the small red-square "d" logo in the title bar. Click on "Choose Exchange version..." (or something very similar). Uncheck the Exchange 5.5 box, and check the Exchange 2000 box in the dialog that follows. The Agent should then be able to back up your databases. You should perform a first full backup of the Exchange 2000 data, instead of attempting to perform incremental backups to the Exchange 5.5 data that might already be present. Link to comment Share on other sites More sharing options...
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