27West Posted June 27, 2002 Report Share Posted June 27, 2002 Hello, I have nothing but trouble trying to backup to my CD-RW (Plextor 8432) using Retrospect Express 5.0 with my iMac (running OS 9.1). I've done reinstalls, extensions juggling, everything, still I'm getting errors! My understanding is that RE 5.0 is a "carbon" based software package, better suited OS X. I do not intend to upgrade to OS X in the near future, still I would like to backup my files. Can I get a copy of RE 4.3, given that I'm a registered user of RE 5.0 (bundled with Norton System Works). RE 4.3 seems to be more stable under OS 9.x from what I've read on this forum. I understand if there is a fee for the disc and s&h. Thank you, 27 West Quote Link to comment Share on other sites More sharing options...
AmyJ Posted June 27, 2002 Report Share Posted June 27, 2002 Please contact Customer Service at 888-777-5664 regarding this issue. They will be able to discuss downgrade options with you. Quote Link to comment Share on other sites More sharing options...
27West Posted June 28, 2002 Author Report Share Posted June 28, 2002 Hi Amy, Thanks for the reply. I was able to remedy the RE 5.0 issue by checking a post on this forum (see "System 1 Error" thread)?. All works fine now. Those darned extension conflicts can drive a person batty! ;-) Cheers, 27 West Quote Link to comment Share on other sites More sharing options...
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