Pius Posted June 22, 2002 Report Share Posted June 22, 2002 I got a QuickSilver G4 with superdrive under OS 9.2.2, I upgraded to Retrospect Express5.0.205, installed Apple Authoring support 1.1.9, howcome my Retrospect still can not recognize my superdrive? I need to re-catalog a storageset but can't seem to get Retrospect see my superdrive. Thanks Link to comment Share on other sites More sharing options...
AmyJ Posted June 24, 2002 Report Share Posted June 24, 2002 While in Retrospect, go to Configure > Devices > Device Status. What is listed for Vendor, Product and Version for this drive? If information is not listed, please check the Apple System Profiler for Make and Model details. Link to comment Share on other sites More sharing options...
Pius Posted June 24, 2002 Author Report Share Posted June 24, 2002 I've looked there too, my superdrive is the pioneer DVR-103 one, and is listed on Retrospect's list Link to comment Share on other sites More sharing options...
AmyJ Posted June 24, 2002 Report Share Posted June 24, 2002 There are no required files for Mac OS X with version 5.0 Try rebooting the machine with base extensions only and see if Retrospect can see the drive. Make sure there are no disks in the drive. Is the drive seen through the Apple System Profiler : Devices and Volumes? Link to comment Share on other sites More sharing options...
Pius Posted June 25, 2002 Author Report Share Posted June 25, 2002 Hi, I finally got it to work, this is what I did: I disabled the extension Apple CD/DVD extension and reboot, now I can see my superdrive. Link to comment Share on other sites More sharing options...
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