sschario Posted May 31, 2002 Report Share Posted May 31, 2002 I feel quite silly, but here goes... I recently backed-up my ailing 3 Gig hard drive with (I believe) a downloaded, Retrospect Express 4.3. When I tried to restore my files and such onto my new 40 Gig drive, it became apparent that I had not saved a separate v4.3 upgrade, as I was unable to proceed. Unfortunately, all I have is the original v4.1A disc. Two questions: Am I correct in assuming that 4.1 cannot restore files backed-up with 4.3? And secondly, Is there any way to regain 4.3 without spending another $19.95 to download? Thanks, sschario Quote Link to comment Share on other sites More sharing options...
AmyJ Posted May 31, 2002 Report Share Posted May 31, 2002 You should contact Customer Service at 800-225-4880. They should be able to help with this issue. Quote Link to comment Share on other sites More sharing options...
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