backup lockup

[mnicholson]

I have Retrospect for Workgroups 5.0 and G4 server with AppleShare 6.3 saving

 

> to Exabyte Tape.

 

> I setup an auto execute for 7 pm and when it launches it locks up the server.

 

> Any suggestions?

 

 

[AmyJ]

Dantz has been investigating several problems that customers have reported when backing up an AppleShare IP server with Retrospect 5.0. Reported problems include:

 

 

 

1) The ASIP server crashes when Retrospect 5.0 autolaunches or

 

is launched from an alias.

 

 

 

2) The ASIP server crashes at the beginning of a backup with the

 

Retrospect 5.0 client.

 

 

 

3) Retrospect returns "error 1 (unknown)" for some files backed

 

up from an ASIP server with the Retrospect 5.0 client.

 

 

 

Our investigation has revealed that these problems result from using Carbon APIs with AppleShare IP software. Problem #1 occurs when any Carbon application is launched from an alias, confirming our contention that it is not a Retrospect issue. Retrospect 5.0 uses HFS+ file system calls, as specified by Apple, which stimulate bugs in the AppleShare IP software, resulting in Problems #2 and #3.

 

 

 

We have reported all of these problems to Apple, but Apple's development efforts are now focused on Mac OS X Server. Without a commitment by Apple to address these problems, we have no choice but to suggest that our customers consider replacing AppleShare IP with Mac OS X Server.

 

 

[mnicholson]

If there is a problem with the carbon apps - could a person remove the carbon lib and would things still work?

[AmyJ]

Retrospect 5.0 is a Carbon application which allows it to run on OS 9 as well as OS X. Any Carbon application running on OS 9 requires the CarbonLib extension, in addition to base extensions, to launch and run.